Turan Tanin

Freelance management consultant in Milan, providing management consultancy services primarily for the financial services industry. Internet marketing consultancy for small business owners on Search Engine Optimization, social media and incentive based traffic generation.

Hired though AiZoon.it.
• Project management for a major credit cycle transformation program, requiring design and implementation of a new workflow for credit requests, supplier selection process and system requirements definition.
• Project management of a new credit product launch involving CS companies within the EMEA region, design and implementation of cross border data exchange interfaces.
• Project management training delivered to CS IT staff who are engaged in a CMMI level 2 certification process through implementation of ISDF methodologies for application development.
• Design of an IT supplier management framework to improve software quality, implementation schedules and reduce costs.

Reporting to business CEO and country CIO.
• Created a bank wide project and change steering committee for project prioritization, optimal resource allocation and business IT alignment.
• Developed a business need driven prioritization model to score change requests and created a company wide program reporting.
• Managed an initial budget of 2.2 M€ delivering new functionalities on the IT request list, while the web/extranet platform was put in production in the UK at an internal GE site and serviced through a company in India.
• Managed off shore development and servicing through Indian companies regarding MIS, a document management system and 24*7 support to the web site.
• Negotiated SLA’s with the business and managed the relationships and within GE group for web application hosting (UK), IT security and controllership, and managed relationships with the key local IT suppliers.
• Created a centralized help desk at the GE site in Mondovi, outsourced desktop management to HP as a part of a country wide GE initiative, thereby reducing operating costs and headcount.
Key achievements:
• Reduced headcount and processing time for loan originations process through workflow implementations and automated system interfaces.
• All regulatory and internal compliance audit issues successfully cleared within agreed timeframes

Reporting to Head of Sizing department.
• Performed organizational-sizing benchmarks and activity mapping of circa 27 businesses of UniCredit in Italy and Eastern Europe in order to determine appropriate staffing levels.
Key achievements:
• Created an Operational Tableau de Bord for organizational performance monitoring.

Reporting to Head of Organization of New Europe Division.
• Project-managed the integration of branch networks for the 2 banks.
• Unified branch procedures, customer service models, branch layout and network brand proposition.
Key achievements:
• Developed of a scoring system for branch openings, relocations and closures.
• Developed a budgeting, break-even analysis and cost optimization model for new branch openings.

Reporting to the Head of Organization of New Europe Division.
• Project-managed the cycles of business requirements, testing, training, pilot and roll-out phases regarding the implementation of MIS.
• Interfaced with cross functional local users, IT teams in Poland and Italy and key stakeholders.
Key achievements:
• Delivered the MIS system for to a population of 6000 users, of which 5000 in branches, spanning across all divisions (retail, commercial and private)

Reporting to CEO.
• Project-managed the integration of Abbey National Italy into UniCredit Banca per la Casa,including organizational restructuring, business process review, systems integration & migration,post sales due diligence.
• Facilitator of the executive committee.
Key achievements:
• Successful integration of Abbey National business into UniCredit.

Reporting to CEO.
• Reviewed the loans-origination process from initial customer contact to disbursement, identifying quality improvements.
• Facilitator of the executive committee.
Key achievements:
• Developed a process quality measurement standard to capture customer, employee and shareholder satisfaction.

Reporting to country CEO and Group CIO.
• Member of the company Board and Executive Committee.
• Managed 5,4 M€ budget, 30 internal staff and 40 external consultants.
• Performed IT due diligence for the acquisition of Royal Saint George’s Banque and IT integration post acquisition.
• Deployed technology for sales force mobility and distance working.
Key achievements:
• Full Y2K compliance on all systems, ranking 3rd place amongst 17 Y2K programs with Abbey National Group.
• Achieved full Euro compliance on all systems and processes.
• Implemented a new loans-administration system developed by local supplier (Evolan built by Sopra);
• Created a web-based origination application for brokers integrating expert systems and credit scoring.

Reporting to CEO.
• Project-managed the implementation of a core banking system named ICBS from Fiserv.
• Managed a cross-functional team of 12 staff and project budget of 2 M€.
• Planned and executed company-wide training, testing, quality assurance and rollout.
Key achievements:
• Achieved full Y2K and Euro compliance through implementation of core banking system.

Workgroup and Workflow project specialist in the Research & Development Department, reporting to head of department.
• Project-managed the design and creation of the Bank’s Internet site.
• Created Prototypes for various Intranet applications.
• Performed feasibility studies and pilots for optical archiving, document and image-management and information retrieval systems.

Reporting to deputy managing director.
• Project-managed the outsourced development of an integrated asset liability management software.
• Project-managed the Workgroup program within a company wide business re-engineering program.
• Designed and developed a liquidity management system for the Italian domestic Lira treasury.

Software house specialized in foreign exchange trading systems in Milan, reporting to managing director.
• Designed and developed an interface to Reuters Dealing 2000 for the foreign exchange market with on-line data processing and integrated front/back office position keeping.
• Automated PC-Mainframe communications.
• Functional analysis and project-management of an integrated foreign exchange treasury position keeping system in various Unix environments, co-developed with Italian and foreign software houses.

Reporting to deputy managing director.
• Consulted in the reorganization and implementation of the information services for the integration of Citibank Italia and Citifin Treasuries.
• Refined and finalized a Trading Management Information System featuring concurrent US/Italian Trading and Investment Bond P/(L) and position keeping.

Citibank Italy, Middle East, Greece and Africa Region Headquarters in Naples and Southeast Europe Regional Office in Rome, reporting to deputy managing director.
• Prepared executive presentations using multimedia software.
• Provided technical assistance and consultancy to expat and executive directors.