Flavio Maria Rosa

Summary:

Project Management and Business Transformation consultant with over 6 years I.T. project experience managing the implementation of large-scale, complex ERP solutions. Able to set clear goals, motivate team members, establish strong business relationships and trust with clients, and achieve corporate goals and objectives.

Experience includes utilizing Siebel, CRM platform, Iso 9001, SA8000, VAS, and quality methodologies, managing the project plan, establishing metrics to monitor project success, selection and management of project resources, meeting facilitation, participating in high-level strategy meetings, presenting to steering committees, and participating as a member on steering committees.

Specialties:
E-Learning expert;
Program management expert;
IT Governance;
CRM process and implementation expert;
VAS expert;
Web 2.0 expert;
New Tech expert.


• Date (from – to) 1999
• Education or formation institute Università degli Studi “La Sapienza” di Roma (Italia)
• Main professional object of the study Graduates in Electronic Engineering
• Achieved Degree
• Date (from – to) 1996- 2005
• Education or formation institute Siebel University: Siebel 7 Certified Consultant
Siebel University: Siebel 6 Certified Consultant
Microsoft Certified Systems Administrator (MCSA)
• Main professional object of the study Siebel Senior Consultant
Microsoft Administrator
• Achieved Certificate Consultant
MCSA
• Date (from – to) 1996- 2005
• Education or formation institute Accenture Campus
• Main professional object of the study Understanding Customer Insight
Convergence and CRM opportunities
Business Process Overview
Project Management Practices: planning, estimating, control and report
Marketing strategies and tactics
Issue based problem solving
Program management
Network architectures school
Emphatic and cognitive communication
Relational & Management Skills and conpetenceis All the projects up to year 2000 have been related in direct relation with the top business management of the client or firm management. Management of groups of job from a minimum of 10 people up to team structured of 50.
Managed economics and billing for project with budget over 1 million €.

International experiences Lived in: Japan, Somalia, Australia
Worked in: Germany, Spain, France
Drive’s license A and B level