Domenico Di
General Manager D&D S.p.A.
Thanks to my interpersonal skills, I'm very good at dealing with the public, I possess good organizational skills with regard to time management and its optimization. I am experienced at doing jobs with set guidelines as well as working independently. I'm very determined and enjoy living and working with others in multicultural environments, in roles where communication is important and situations where teamwork is essential.
My experience working in international environments (Ireland, Spain), have allowed me to maximize linguistic and communicative skills
Through creativity and curiosity I am always able to get the most of my work and
my behavior in order to achieve better results for my organization.
2008 - 2009Sales Financial Products
Application of databases to research accounts and uncover new opportunities
Generation of sales quotations
Manage the entire service sales cycle from prospect to close
Generate reports for internal use
Ensure the integrity of client information is maintained in the database systems
2007 - 2008General Technical Support about Cameras Kodak
Provide support via phone and email for inbound customer contacts seeking technical assistance
Carry out research to troubleshoot customers’ technical problems
Help Team Lead and Technical Specialist develop and administer training
Research new resolutions for addition to knowledge database
Perform any other duties related to technical support as and when required.
Ensure that client escalation procedures are adhered to
Responsible for providing exhaustive and complete troubleshooting before escalation to level 2 support reps
Provide translation assistance as required
2006 - 2007Contracting Potential Customers
Company Branding and Advertising
Study of new market strategies
Book Holiday Packages